Shipping policy
Here at Aesthetic Empire, we strive to provide our community with the best possible online shopping experience.
We have partnered with the most reputable freight companies to ensure you receive the quickest and most efficient delivery times possible.
Aesthetic Empire is based in Perth, Australia and we ship worldwide.
Shipping times and costs will vary depending on your delivery location and shipping method.
Aesthetic Empire sends all parcels via a pre-paid, traceable, safe method of delivery. Shipping times are indicative of the date of dispatch, not the date of order.
Domestic Shipping - Australia
Australian orders are sent using Australia Post’s Parcel Post service.
We offer FREE SHIPPING for orders over $100.00 AUD, and a $10 AUD flat rate applies to orders under $100.00 AUD.
If you’d like to receive your items quicker, we also offer an Express Post option for an additional $5 AUD which can be added during the ‘Shipping Options’ section at checkout.
Generally, Parcel Post deliveries arrive within 3 to 7 business days depending on your location, however, this is only an estimate and cannot be guaranteed by Australia Post or Aesthetic Empire.
|
LOCATION |
CARRIER |
ORDER VALUE |
SHIPPING COST |
METHOD |
DELIVERY TIMES |
|
Australia |
Australia Post - Parcel Post |
< $100.00 AUD |
$10.00 AUD |
Parcel Post |
3 - 7 Business Days* |
|
> $100.00 AUD |
Free |
||||
|
Australia Post - Express Post |
Available on all orders |
Additional $5.00 AUD |
Express Post |
2 - 5 Business Days* |
International Shipping - New Zealand
New Zealand customers can choose to have their orders sent Express via DHL, or Standard Tracked Shipping using the Australia Post International Shipping service.
All orders over $200.00 NZD receive FREE EXPRESS SHIPPING!*
|
LOCATION |
CARRIER |
ORDER VALUE |
SHIPPING COST |
METHOD |
DELIVERY TIMES |
|
New Zealand |
DHL Express |
< $200.00 NZD |
$40.00 NZD |
Express |
2 - 5 Business Days* |
|
Australia Post - Standard |
< $200.00 NZD |
$15.00 NZD |
Standard Tracked Shipping |
8 - 12 Business Days* |
|
|
DHL Express |
> $200.00 NZD |
FREE* |
Express |
2 - 5 Business Days* |
*The above delivery times for all countries are estimates only and not guaranteed by DHL, Australia Post or Aesthetic Empire.
International Shipping - USA
Aesthetic Empire offers multiple shipping options into the USA, all orders are sent from our facility in Perth, Australia.
Delivery times may vary depending on the service you choose, please refer to the table below to view all the options and delivery times. Please note, these are estimates only and not guaranteed by the freight providers or Aesthetic Empire.
All orders over $150 USD receive FREE EXPRESS SHIPPING!*
|
LOCATION |
CARRIER |
ORDER VALUE |
SHIPPING COST |
METHOD |
DELIVERY TIMES |
|
USA |
DHL Express |
< $150.00 USD |
$30.00 USD |
Express |
4 - 5 Business Days* |
|
Australia Post International |
< $150.00 USD |
$15.00 USD |
Standard Tracked Shipping |
6 - 10 Business Days* |
|
|
DHL Express |
> $150.00 USD |
FREE* |
Express |
4 - 5 Business Days* |
*Please note the above Shipping Costs are based on current exchange rates and may fluctuate.
International Shipping - Rest of the World
Aesthetic Empire offers multiple global shipping options, all orders are sent from our facility in Perth, Australia.
Delivery times may vary depending on the service available, please refer to the table below to view all the options and delivery times. Please note, these are estimates only and not guaranteed by the freight providers or Aesthetic Empire.
It is also important to note that orders shipped to some international countries (in particular the UK, EU, CA and some countries in Asia) may incur customs duties and taxes* which are required to be paid by the customer prior to final delivery.
If you are unsure whether this is applicable for your destination country we recommend you contact your local customs office for more information.
*Please note, all customs duties and taxes are enforced by local governments and are in no way connected to, imposed or controlled by Aesthetic Empire or our freight provider.
All orders over $200.00 USD receive FREE EXPRESS SHIPPING!*
|
LOCATION |
CARRIER |
SHIPPING COST |
METHOD |
DELIVERY TIMES |
|
Canada |
DHL Express |
$30 CAD* |
Express |
4 - 5 Business Days** |
|
Australia Post - Standard Shipping |
$20 CAD* |
Standard Tracked Shipping |
10 - 15 Business Days** |
|
|
United Kingdom |
DHL Express |
£30 GBP* |
Express |
5 - 6 Business Days** |
|
Australia Post - Standard Shipping |
£15 GBP* |
Standard Tracked Shipping |
10 - 15 Business Days** |
|
|
Europe |
DHL Express |
€30 EURO* |
Express |
5 - 6 Business Days** |
|
Australia Post - Standard Shipping |
€15 EURO* |
Standard Tracked Shipping |
10 - 20 Business Days** |
|
|
Asia |
DHL Express |
$30 USD* |
Express |
2 - 5 Business Days** |
|
Australia Post - Standard Shipping |
$15 USD* |
Standard Tracked Shipping |
6 - 25 Business Days** |
*Please note the above Shipping Costs are based on current exchange rates and may fluctuate.
**The above delivery times for all countries are estimates only and not guaranteed by DHL, Australia Post or Aesthetic Empire.